Affiliate Frequently Asked Questions

Q. I have a question about the Affiliate program/system…who do I contact?
A. We can be reached at support@gracefull360.com

Q. I forgot my username and/or password, how do I get back into my affiliate account?
A. If you forgot your password, click here to reset. You will need the email address that you used to sign up to your account. If you still can’t login, email us at: support@gracefull360.com, and we’ll send you your email and password.

Q. Is this a first or last cookie system?
A. We are set up as a first cookie system, this means that the first affiliate link that the customer clicks will receive the credit and store the affiliate’s ID in a cookie until the customer clears their browser cookies or clicks on another affiliate link.

Q. What Commissions do you pay and when will I receive payment?
A. Our standard commission is 50% of the product sold. You will receive commissions 30 days after the cart closes.

Q. What do I need to do to ensure I receive my commission payment?
A. Upon sign up, please provide a PayPal email account for us to send payment. Also, send a completed and signed W-9 form to gilah@joanborysenko.com